TERMS OF USE

Last Updated March 13, 2026

1. AGREEMENT TO TERMS

These Terms of Use (“Terms”) are a legally binding agreement between you (whether individually or on behalf of an entity) and EuroTech ME FZCO (“EuroTech,” “we,” “us,” or “our”). They apply to your use of our website www.eurotechme.com, along with any related media, mobile applications, or digital services (collectively, the “Site”).
We are registered in the United Arab Emirates with our head office located at Mazaya Business Avenue, Office 301, Jumeirah Lake Towers, Dubai. We also operate in the Kingdom of Saudi Arabia. By accessing or using the Site from either jurisdiction, you confirm that you’ve read, understood, and agreed to follow these Terms, and that you’ll comply with all applicable local laws in the UAE and/or KSA. If you’re under 18 or do not agree with any part of these Terms, please do not use the Site.
We may update these Terms at any time, at our discretion. When we do, we’ll revise the “Last updated” date shown at the top of this page. By continuing to use the Site after changes are posted, you accept the updated Terms. We encourage you to review them regularly. Please note that the Site is designed for users in the UAE and KSA. If you access it from another country, you do so on your own initiative and are responsible for following your local laws.

2. UPDATES TO THESE TERMS

We may update these Terms from time to time at our sole discretion. When we do, the revised version will be posted here with a new “Last updated” date. By continuing to use the Site after changes are published, you agree to the revised Terms.

How We Notify You
For major updates (like new features, legal rights, or changes in how we operate across regions), we’ll display a clear notice on the Site, such as a banner or a prompt asking you to confirm (“I Accept”) before continuing to use key features.
For smaller changes (like edits for clarity or grammar), the updated “Last updated” date at the top of this page will serve as notice.

Your Responsibility
You’re responsible for checking the Terms from time to time. If you continue to use the Site after changes are made, that tells us you’re okay with the updates.

Legal Validity
Your continued use, along with any affirmative acknowledgment (when required), is considered valid consent under both UAE and KSA electronic contract laws.

Record Keeping
We keep a digital record of all version changes and, where applicable, when users gave confirmation. This helps ensure clarity and enforceability of each version of the Terms.

3. ELIGIBILITY & JURISDICTION

By accessing or using the Site, you confirm that you are at least 18 years old and possess the legal capacity to enter into a binding agreement under the laws of the United Arab Emirates and the Kingdom of Saudi Arabia. You must not be a minor in your jurisdiction, and you agree not to use any automated tools or scripts such as bots, scrapers, or other nonhuman mechanisms to access the Site. Your use must comply with all applicable laws in the UAE, KSA, or your local jurisdiction.
You further represent that any information you provide to EuroTech, whether during registration, payment, or communication, is true, accurate, complete, and current. If we find that the information you provided is inaccurate or misleading, we may suspend or permanently terminate your access at our sole discretion.
Use of the Site is strictly prohibited if you are under 18 years old, lack legal authority to enter into contracts under UAE or KSA laws, or attempt to access the Site for unlawful purposes or restricted content.
These Terms and any disputes arising from them are governed by the laws of the United Arab Emirates and the Kingdom of Saudi Arabia, as further detailed in Section 13. You agree to submit to the exclusive jurisdiction of the courts or arbitration panels located in Dubai, UAE or Riyadh, KSA, based on your access location. If you are accessing the Site from outside the UAE or KSA, you do so voluntarily and at your own risk, and it is your sole responsibility to comply with your local legal requirements.

4. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise specified, all content available on the Site including source code, databases, designs, text, graphics, logos, videos, and software (collectively, “Content”) is either owned by or licensed to EuroTech. This includes all trademarks, service marks, and logos (“Marks”), which are protected by copyright, trademark, and other intellectual property laws in the United Arab Emirates, the Kingdom of Saudi Arabia, and internationally.

Permitted Use
Subject to compliance with these Terms, we grant you a limited, revocable, and nonexclusive license to access and use the Site for personal and noncommercial purposes. You may download or print portions of the Content solely for your own use, provided that all copyright and proprietary notices are retained in their original form.

Restrictions
You are not permitted to copy, reproduce, distribute, republish, upload, post, or transmit any part of the Content without our express written consent. You may not modify, adapt, translate, reverse engineer, or create derivative works based on the Site or its Content. Any use of the Site that infringes upon the intellectual property rights of EuroTech or its licensors is strictly prohibited.

Enforcement and Protection
We actively monitor and enforce our intellectual property rights. In cases of suspected infringement, we may suspend access to the Site, issue legal takedown notices, or initiate legal proceedings. These actions may occur in either the UAE or KSA and could include civil remedies or criminal prosecution under applicable regional laws.

Origin of Rights
Intellectual property rights arise automatically under regional conventions when a work is fixed in a tangible form, such as software code or original written material. These rights also extend to third-party materials licensed for use by EuroTech and incorporated into the Site.

5. ACCEPTABLE USE & PROHIBITED CONDUCT

Lawful Use Only
You agree to use the Site solely for lawful and authorized purposes. Any behavior that harms the integrity of the Site, violates applicable laws, disrupts functionality, or infringes on the rights of others is strictly prohibited.

Prohibited Activities
You must not engage in any of the following actions:
1. Unauthorized data collection or scraping — Using bots, scripts, spiders, or data mining tools without written permission.
2. Security breaches — Attempting to hack, probe, or disrupt Site security, including denial-of-service attacks and the spread of malware or malicious code.
3. Impersonation and fraud — Misleading others by impersonating individuals, accessing accounts or data you do not own, or attempting to deceive EuroTech or other users.
4. Infringement of intellectual property — Removing copyright notices or using third-party content without authorization.
5. Abuse and harassment — Engaging in threats, harmful speech, hate speech, or misuse of support channels.
6. Offensive or illegal content — Posting material that is pornographic, defamatory, extremist, blasphemous, or otherwise prohibited by law.
7. Criminal activity — Using the Site for financial crimes, digital harassment, rumor spreading, or unauthorized fundraising.
8. Reverse engineering — Decompiling, disassembling, or tampering with software, features, or source code.
9. Automated misuse — Engaging in spamming, flooding, or generating traffic that disrupts the Site’s availability.
10. Circumventing restrictions — Attempting to bypass bans by using new accounts, VPNs, or alternate IP addresses.
11. Unauthorized commercial use — Using the Site or its Content for commercial purposes without formal licensing from EuroTech.
12. Improper linking — Framing or embedding Site content elsewhere without explicit consent.
13. Violations of data privacy — Collecting, sharing, or misusing personal information without user consent.

Consequences of Misuse
Violations of these rules may lead to account suspension or termination, without prior notice. Depending on the nature of the misconduct, we may also take legal action, including notifying authorities in the UAE or KSA.
Additional enforcement measures may include IP blocking, restricting Site access, removal of offending content, or the pursuit of civil or criminal remedies in accordance with applicable law.

6. USER REPRESENTATIONS & WARRANTIES

By accessing or using the Site, you confirm that you are at least 18 years old and legally able to enter into binding agreements under the laws of the United Arab Emirates and the Kingdom of Saudi Arabia. If you are using the Site on behalf of an entity, you represent that you are fully authorized to bind that entity to these Terms.

Accuracy of Information
You agree that all information you submit such as contact details through forms—is true, accurate, current, and complete. Providing false, outdated, or misleading information may lead to restricted access or further legal consequences.

Proper Use of the Site
You must not use the Site in a way that is unlawful, misleading, harmful, or disruptive to EuroTech, other users, or the integrity of the Site itself. Automated tools such as bots, scrapers, or scripts may not be used to access or interact with the Site unless explicitly authorized.

Consequences of Breach
If you breach any of these representations or warranties, EuroTech reserves the right to block, restrict, or permanently deny you access to the Site. We may also pursue legal or administrative remedies where necessary, in line with applicable UAE or KSA regulations.

7. USER SUBMISSIONS & CONTACT FORMS

Limited Submission Features
The Site does not include public-facing features such as comments, forums, or media uploads. We do not collect or display user-generated content like blog posts, images, or community discussions.

Use of Contact Forms
You may contact us via our embedded forms to submit inquiries, feedback, or service requests (“Submissions”). By doing so, you confirm that all submitted information is accurate, lawful, and does not violate the rights of any person or entity, including rights related to privacy, confidentiality, or intellectual property.

Purpose and Scope of Use
By submitting a message, you grant EuroTech a limited right to process and use the submission to respond to your request, improve our services, or address the issue raised. Submissions are not treated as confidential or proprietary unless otherwise agreed in writing.

Storage and Retention
We may retain these communications for operational records, legal compliance, or security purposes. We do not sell or share submitted data with third parties except as required by law or to fulfill your request.

No Obligation to Respond
Sending a message via the contact form does not guarantee a response. We reserve the right to disregard, delete, or not reply to submissions that are incomplete, irrelevant, or inappropriate.

8. THIRD PARTY LINKS & CONTENT

External Resources
Our Site may include links to websites, applications, or services that are not operated or controlled by EuroTech. These are provided for your convenience only.

No Endorsement
We do not endorse or approve any third-party services or their content. The inclusion of a link does not imply a relationship, sponsorship, or verification of any external site, service, or their practices. This applies to all third-party terms, conditions, and privacy policies.

Access at Your Own Risk
Your interactions with external websites or services are entirely at your own discretion. We make no representations regarding their availability, reliability, security, or legality. Please review their respective policies before proceeding.

Liability Disclaimer
EuroTech accepts no liability for any loss, damage, or issue arising from your use of or reliance on third-party links or content. Any transactions, communications, or disputes that occur are strictly between you and the third party involved.

9. PRIVACY & DATA PROTECTION

Commitment to Your Privacy
We care about your privacy and are committed to protecting your personal data. By using this Site, you acknowledge that your data may be processed in accordance with the privacy laws of the United Arab Emirates and the Kingdom of Saudi Arabia, including their respective Personal Data Protection Laws (PDPL).

Scope of Data Practices
We collect, use, store, and transfer your data only for lawful, specific purposes such as handling your requests or improving our services. All processing is carried out with appropriate safeguards and complies with applicable requirements for consent, security, cross-border transfers, and breach management.

Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. You may also request data portability or object to profiling. If you withdraw consent, we will stop processing your data unless a legal basis justifies continued use. Concerns can be raised with us directly, or with the UAE Data Office or the Saudi Data and Artificial Intelligence Authority.

Cross-Border Transfers
We may transfer your data internationally, but only where the destination ensures adequate protection or where approved safeguards (such as standard contractual clauses) are in place.

Security Measures
We apply strong technical and organizational measures to secure your data. For high-risk processing activities, we conduct impact assessments and may appoint a Data Protection Officer to oversee compliance.

Data Breach Protocol
In the event of a data breach, we have protocols in place to detect, contain, and notify both users and regulators where legally required.

Privacy Policy
For a full explanation of our data practices, please review our Privacy Policy, which is incorporated into these Terms by reference.

10. TERM & TERMINATION

Effective Period
These Terms remain in effect for as long as you access or use the Site. Continued use signifies your agreement to the most recent version.

Our Right to Suspend or Terminate
We may suspend, restrict, or terminate your access to the Site—without prior notice—if you violate these Terms, applicable laws, or act in a way that harms others or the Site’s integrity.

Your Obligations After Termination
If your access is revoked, you must immediately stop using the Site and delete any downloaded materials. You are prohibited from re-accessing the Site under any identity unless explicitly permitted.

Surviving Terms
Termination does not affect the continuation of provisions relating to intellectual property, disclaimers, limitations of liability, indemnity, confidentiality, or dispute resolution.

11. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Use at Your Own Risk
The Site and its content are provided “as is” and “as available,” with no warranties of any kind. We do not guarantee accuracy, completeness, reliability, or that the Site is fit for any specific purpose.

No Professional Advice
Nothing on this Site should be considered legal, financial, or technical advice. You are solely responsible for any decisions based on Site content.

Limitations of Liability
To the fullest extent permitted by law, we and our affiliates, agents, and employees are not liable for any damages—direct, indirect, incidental, or consequential—including loss of data, profits, or reputation—even if we were advised of the risk.

Technical Issues
We cannot guarantee uninterrupted or error-free operation of the Site. You are responsible for ensuring your systems are secure and protected from malware or other threats.

Legal Compliance
Nothing in this section limits liability that cannot be excluded under applicable UAE or KSA law, such as for fraud, gross negligence, or personal injury.

12. INDEMNIFICATION

Your Responsibility
By using the Site, you agree to indemnify and hold harmless EuroTech and its affiliates, officers, agents, and employees from any claim or expense arising from your actions or violation of these Terms.

Scope of Indemnity
This includes claims related to:
• Breach of these Terms
• False statements or misrepresentations
• Infringement of third-party rights (including IP or privacy)
• Harmful or unlawful conduct toward others through the Site

EuroTech’s Rights
We reserve the right to assume control of the defense in any case covered by this clause. If we do, you agree to fully cooperate with us and bear all associated costs.

13. GOVERNING LAW & DISPUTE RESOLUTION

Governing Law and Jurisdiction
These Terms are governed by the laws of either the United Arab Emirates (UAE) or the Kingdom of Saudi Arabia (KSA), depending on where you are located when accessing the Site. For any legal proceedings permitted under these Terms, such as actions for injunctive relief, the courts of Dubai (for UAE users) or Riyadh (for KSA users) will have exclusive jurisdiction. Conflict of law principles do not apply.

Informal Dispute Resolution
Before initiating any formal legal action, you must first contact EuroTech ME in writing and provide a brief explanation of the issue. Both parties agree to make a genuine effort to resolve the dispute informally within 30 calendar days of this notice. If no resolution is reached, either party may proceed with formal arbitration.

Binding Arbitration
Unresolved disputes will be referred to final and binding arbitration. The arbitration process depends on your location:
1. If you are located in the UAE, the dispute will be administered by the Dubai International Arbitration Centre (DIAC), following DIAC’s rules. The seat of arbitration will be Dubai, and the language used will be English.
2. If you are located in Saudi Arabia, the dispute will be administered by the Saudi Center for Commercial Arbitration (SCCA), following its applicable rules. The seat of arbitration will be Riyadh, and the language used will be English.

A single arbitrator will oversee the proceedings. The outcome will be final and enforceable in any court with proper jurisdiction. By agreeing to arbitration, both you and EuroTech waive the right to a court or jury trial,except as outlined below.

Exceptions to Arbitration
The arbitration requirement does not apply in the following cases:
• Requests for urgent court-ordered remedies, such as injunctive relief related to intellectual property, privacy breaches, or misuse of data.
• Legal claims that cannot be arbitrated under applicable UAE or KSA law. In such cases, the dispute will be handled by the relevant court or regulatory authority based on your jurisdiction.

14. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

15. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:

EuroTech ME FZCO
Mazaya Business Avenue
Office 301 - Jumeirah Lake Towers
Dubai
United Arab Emirates
info@eurotechme.com

EuroTech ME Arabia
RAYB3475
2nd floor, 3475, Anas Ibn Malik Road
Riyadh
Kingdom of Saudi Arabia
info@eurotechme.com